Shipping policy

Shipping Policy

We aim to make your ordering experience smooth and transparent. Please review the details below for our delivery and fitting services.

Delivery Rates

UK Orders

• Free Standard Shipping – Available on all orders over £100.
• Standard Shipping (£9.99) – Flat rate for orders under £100.

In-Store Fitting & Collection

• Have your order delivered to our store and professionally fitted by our team.
• Fitting cost and available fitting dates will be confirmed with you after your order is placed.

Maxton Orders

• £0 to £100 spend - £15 delivery
• £100 spend to £250 - £20 delivery
• £250+ spend - £30 delivery

 

Delivery Dates

For all delivery and fitting options, your delivery or fitting date will be confirmed by our team after your order is complete.

We’ll contact you directly to arrange a date that works for you.

Dispatch Times

• Orders are typically processed as soon as possible, with clear communications provided for delivery times after an order has been purchased.
• Dispatch times may vary during peak seasons or due to unforeseen circumstances.

Delivery Method

All orders are shipped using tracked and insured services to ensure your items arrive safely.

Additional Notes

• Please ensure your contact information is correct at checkout so we can confirm your delivery or fitting date promptly.
• If you have any questions about shipping or fitting, contact our customer service team at info@provinylmancester.com.